COMMON CLAIM INITIATIVE

Overview

Prompted by the 1992 Reauthorization of the Higher Education Act that required the standardization of forms and procedures, the Common Claim Initiative (CCI) provides the means to realize operational efficiencies while maintaining the integrity of both default aversion activities and claim filing through standardized forms and their electronic equivalent. For claim filing purposes, CCI promotes operational efficiencies and common standards for the FFEL community to utilize in the submission, acceptance, review and payment of claims for Federal insurance. CCI also provides consistency in the data collected necessary for Post Default Collections.

Procedures & Guidelines

The Industry Manuals and Guides file library on the Manuals, Guides & Newsletters page in the NCHER e-Library contains the Common Claims Review Procedures outlining the process a guarantor is encouraged to use as a guide to review a claim filed on the common Claim Form as well as the FFEL CCI Post Claim Sampling Review Guidelines that are the operational guidelines and process expectations to implement the Post-Claim Data Integrity Sampling (PCS) plan, used to standardize processes for FFEL participants and provide assurances through data integrity verification that the data reported on the Claim Form (for the purpose of the PCS plan, the term “Claim Form” refers to both paper and electronic formats) correctly reflects all necessary activities.

Contact List

Post-Claim Sampling Contact List
Updated: 06/18/2018

Approval

The formal approval by the Department of Education of CCI for claim filing is provided in the following series of letters:

December 19, 2005

Provides ED approval for lenders to submit claims utilizing the CCI format and guarantors may review the submissions for completeness and for making a determination as to whether the lender has complied with all of the origination, servicing, and due diligence for claim approval, with certain stipulations that includes the implementation of an ED approved process that guaranty agencies will use to conduct a Post-Claim Review in order to ensure CCI claim submissions are accurate.

July 15, 2008

 Provides ED approval and outlines the Post Claim Data Integrity Review Sampling (PCS) process and remains in effect until ED notifies the guaranty agencies otherwise. This approval provides further stipulation that requires guaranty agencies to report information on the PCS process on a Federal Fiscal Year basis. The PCS process provides a methodology that will enable guarantors to make a valid statistical inference as to the accuracy of the claim submissions received from each lender/servicer.

December 11, 2008

Provides ED approval of the Post Claim Data Integrity Review Sampling report, as required by the July 15, 2008 approval. The approval remains in effect until ED notifies the guaranty agencies otherwise.

Documents, Tools & Reports

Documents, Tools & Reports supporting the initiative are maintained within the Other Current FFELP & DL Forms file library below and include the following:

 

  • CCI Default Aversion Assistance Request (DAAR) Form
    A standardized form developed under the Common Claim Initiative to support the lenders’ requirement to submit a complete and accurate request for default aversion assistance no earlier than the 60th day and no later than the 120th day of the borrower’s delinquency.
  • CCI FFELP Claim Form
    A standardized form developed under the Common Claim Initiative designed to be used by a lender to request claim reimbursement with the guarantor of the loan. Includes IBR provisions.
  • CCI Ineligible Borrower and Identity Theft Supplemental Form
    A standardized form designed to accompany the FFELP Claim form to support and provide additional information necessary to request claim reimbursement for an Ineligible Borrower or Identity Theft claim.
  • CCI Partial Discharge Request Form
    A standardized form developed under the Common Claim Initiative designed to be used by lenders to request reimbursement for the partial discharge of a Federal Consolidation loan due to the death of a dependent student for whom a PLUS loan was received and later consolidated, the death or total and permanent disability of one of two borrowers on a spousal Federal Consolidation loan, or the discharge of an underlying loan(s) due to a closed school or false certification situation.
  • CCI Post Claim Sampling Report
    A standardized report developed under the Common Claim Initiative and approved by the Department of Education to be used by guarantors to report the results of their Post Claim Data Integrity Sampling reviews on a Federal fiscal year basis.
  • CCI Supplemental Claim Form
    A standardized form developed under the Common Claim Initiative designed to be used by lenders to submit a request for increase in the amount of claim payment to the guarantor.
  • CCI Teacher Loan Forgiveness Request Form
    A standardized form developed under the Common Claim Initiative designed to be used by lenders to accompany the Teacher Loan Forgiveness Application provided by the borrower to request reimbursement under the Teacher Loan Forgiveness program.

Other Current FFELP & DL Forms

TitleDescriptionDownload
Assignment Support Supplemental Form

A standardized matrix designed to facilitate the “as needed” exchange of information between guarantors and lenders at a point prior to the assignment of the loan(s) to the Department of Education, to support the Assignment requirements.

Revised: 04/30/2009 

DownloadPreview
CCI Default Aversion Assistance Request (DAAR) Form

A standardized form developed under the Common Claim Initiative to support the lenders’ requirement to submit a complete and accurate request for default aversion assistance no earlier than the 60th day and no later than the 120th day of the borrower’s delinquency.

Dated: 02/01/2010 

DownloadPreview
CCI FFELP Claim Form

A standardized form developed under the Common Claim Initiative designed to be used by a lender to request claim reimbursement with the guarantor of the loan. Includes IBR provisions and TPD changes effective 02/01/2017.

 

Updated: 02/01/2017 

DownloadPreview
CCI Ineligible Borrower/Identity Theft Supplemental Form

A standardized form designed to accompany the FFELP Claim form to support and provide additional information necessary to request claim reimbursement for an Ineligible Borrower or Identity Theft claim.

Revised: 04/30/2009

DownloadPreview
CCI Partial Discharge Request Form

A standardized form developed under the Common Claim Initiative designed to be used by lenders to request reimbursement for the partial discharge of a Federal Consolidation loan due to the death of a dependent student for whom a PLUS loan was received and later consolidated, the death or total and permanent disability of one of two borrowers on a spousal Federal Consolidation loan, or the discharge of an underlying loan(s) due to a closed school or false certification situation.

 

Includes TPD changes effective 7/1/2013 and industry agreed upon revised language in the Required Documentation section as well as numbers 14 and 15 in the instructions.

Revised: 04/01/2014 

DownloadPreview
CCI Post Claim Sampling Report

A standardized report developed under the Common Claim Initiative and approved by the Department of Education to be used by guarantors to report the results of their Post Claim Data Integrity Sampling reviews on a Federal fiscal year basis.

Updated: 12/11/2008 

DownloadPreview
CCI Supplemental Claim Form

A standardized form developed under the Common Claim Initiative designed to be used by lenders to submit a request for increase in the amount of claim payment to the guarantor.

Updated: 07/01/2006 

DownloadPreview
CCI Teacher Loan Forgiveness Request Form

A standardized form developed under the Common Claim Initiative designed to be used by lenders to accompany the Teacher Loan Forgiveness Application provided by the borrower to request reimbursement under the Teacher Loan Forgiveness program.

Dated: 08/06/2007 

DownloadPreview
Entrance Counseling Requirements

The Higher Education Opportunity Act of 2008 (HEOA) made several changes to entrance and exit counseling provisions. To assist schools in complying with these changes, the School Issues Workgroup of NCHELP's Program Regulations Committee has produced two checklists. These tools are intended to provide schools with comprehensive lists of counseling requirements, combining both regulatory and statutory requirements. Those provisions drawn from HEOA, effective August 14, 2008, are bolded for easy identification. 

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Exit Counseling Requirements

The Higher Education Opportunity Act of 2008 (HEOA) made several changes to entrance and exit counseling provisions. To assist schools in complying with these changes, the School Issues Workgroup of NCHELP's Program Regulations Committee has produced two checklists. These tools are intended to provide schools with comprehensive lists of counseling requirements, combining both regulatory and statutory requirements. Those provisions drawn from HEOA, effective August 14, 2008, are bolded for easy identification. 

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Guaranty Agency Financial Report (GAFR)

Expired: 04/30/2007

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Information Required Referring Student Overpayments - Collections

Information Required when Referring Student

Overpayments due to Withdrawal to Borrower Services - Collections 

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Loan Reaffirmation Agreement

REAFFIRMATION AGREEMENT William D. Ford Federal Direct Loan (Direct Loan) Program Federal Family Education Loan (FFEL) Program

OMB No. 1845-0133 Form Approved

Expires: 07/31/2021

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EA 2019-07-18 Revision of Loan Reaffirmation Agreement

The Office of Management and Budget (OMB) has approved a revised version of the loan reaffirmation agreement under OMB Control Number 1845-0133.

The revised version has an expiration date of July 31, 2021. The form is for use by borrowers who have inadvertently received a federal student loan in excess of the applicable annual or aggregate loan limit, but who wish to re-establish eligibility for Title IV aid.

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Loan Reaffirmation Agreement (SP)

REAFFIRMATION AGREEMENT William D. Ford Federal Direct Loan (Direct Loan) Program Federal Family Education Loan (FFEL) Program

OMB No. 1845-0133 Form Approved

Spanish Version

Exp. Date 6/30/2018 

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Loan Rehabilitation: Income and Expense Info

LOAN REHABILITATION: INCOME AND EXPENSE INFORMATION

William D. Ford Federal Direct Loan (Direct Loan) Program / Federal Family Education Loan (FFEL) Program

OMB No. 1845-0120

Form Approved

Exp. Date: 6/30/2023 

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Loan Rehabilitation: Income and Expense Info (SP)

LOAN REHABILITATION: INCOME AND EXPENSE INFORMATION

William D. Ford Federal Direct Loan (Direct Loan) Program / Federal Family Education Loan (FFEL) Program

OMB No. 1845-0120

Form Approved

Spanish Language Version

Exp. Date: 6/30/2023 

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EA 2020-07-17 OMB Approval of the Loan Rehabilitation Income and Expense Information Form DownloadPreview
Reasonable and Affordable Rehabilitation Payments Form

Financial Disclosure for Reasonable and Affordable Rehabilitation Payments 

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Reasonable and Affordable Rehabilitation Payments Form (SP)

Financial Disclosure for Reasonable and Affordable Rehabilitation Payments

Spanish Version

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SCRA Interest Rate Limitation Request

OMB No. 1845-0135

Servicemembers Civil Relief Act (SCRA): Interest Rate Limitation Request

William D. Ford Federal Direct Loan (Direct Loan) Program and Federal Family Education Loan (FFEL) Program

Exp. Date 12/31/2021

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EA 2020-01-10 Renewal of Servicemembers Civil Relief Act (SCRA) Interest Rate Limitation Request

The Office of Management and Budget (OMB) has approved the attached Servicemembers Civil Relief Act (SCRA): Interest Rate Limitation Request form (SCRA form) under OMB Control Number 1845-0135. The expiration date of the form is December 31, 2021 and replaces the previous version with an expiration date of October 31, 2018.

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TPD Supplemental Info for the TPD CNX Request

Supplemental Information for the Total and Permanent Disability Cancellation Request

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Treatment of Title IV Funds - Overpayment

Data Required When Referring A Student Who Owes An Overpayment To Borrower Services Collections

For use on withdraws on or after November 1, 2007. 

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Treatment of Title IV Funds - W/D from Clock Hour

Treatment of Title IV Funds When A Student Withdraws from A Clock Hour Program

For use on withdraws on or after July 1, 2006 and before November 1, 2007.

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Treatment of Title IV Funds - W/D from Clock Hour - FY2008

Treatment of Title IV Funds When A Student Withdraws from A Clock Hour Program

For use on withdraws on or after November 1, 2007. 

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Treatment of Title IV Funds - W/D from Credit Hour

Treatment of Title IV Funds When A Student Withdraws from A Credit Hour Program

For use on withdraws on or after July 1, 2006 and before November 1, 2007.

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Treatment of Title IV Funds - W/D from Credit Hour - FY2008

Treatment of Title IV Funds When A Student Withdraws from A Credit Hour Program

For use on withdraws on or after November 1, 2007. 

DownloadPreview